Submit a complaint

Describe the facts accurately. Your complaint will be registered and handled directly by AJ SÉCURITÉ’s designated complaints manager.

Your complaint

The required fields allow us to identify the facts and send you a case reference.

1. Your details

Full nameCompany (optional)

E-mailTelephone

Language for the acknowledgement

2. The facts

Date of the incidentApproximate time

Exact locationOfficer or assignment concernedDetailed descriptionPossible witnessesExpected response or solution

3. Good-faith statement

Responsible use of this form

AJ SÉCURITÉ treats every complaint submitted in good faith seriously and confidentially. In the event of manifest misuse, identity fraud, threats or deliberately false statements intended to cause harm, AJ SÉCURITÉ reserves the right to retain relevant information and take appropriate steps with the competent authorities.

Do not include passwords, access codes, banking information or any other security secrets in this form.